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Microsoft
FrontPage Techical Support
How
to connect and/or publish your Microsoft FrontPage site:
Microsoft
FrontPage 2002 (XP):
To start creating your WebSite, start Microsoft
FrontPage 2002 and choose "File", "Open Web...".
When the "Open Web" dialog box opens enter the URL
for your WebSite (i.e. http://www.yourcompany.com) into the
"Web name:" text box and click on the "Open"
button. The "Enter Network Password" dialog box
should now open. Enter your User Name, Password and the Domain
in the space provided and click on the "OK" button.
Your FrontPage web should now open.
If your
WebSite is already created and you wish to "publish"
it, start Microsoft FrontPage 2002, choose "File",
"Open Web..." and load your WebSite off your local
hard drive. Wait for your web to completely load. Then from
FrontPage 2002, choose "File", "Publish Web...".
When the "Publish Destination" dialog box opens
enter the URL for your WebSite (i.e. http://www.yourcompany.com)
as the location you want to publish your FrontPage web and
click on the "OK" button. The "Enter Network
Password" dialog box should now open. Enter your User
Name, Password and the Domain in the space provided and click
on the "OK" button. Your FrontPage web should now
start publishing to our server.
Microsoft
FrontPage 2000:
To start creating your WebSite, start Microsoft
FrontPage 2000 and choose "File", "Open Web...".
When the "Open Web" dialog box opens enter the URL
for your WebSite (i.e. http://www.yourcompany.com) into the
"Folder name:" text box and click on the "Open"
button. The "Enter Network Password" dialog box
should now open. Enter your username and password in the space
provided and click on the "OK" button. Your FrontPage
web should now open.
If your
WebSite is already created and you wish to "publish"
it, start Microsoft FrontPage 2000, choose "File",
"Open Web..." and load your WebSite off your local
hard drive. Wait for your web to completely load. Then from
FrontPage 2000, choose "File", "Publish Web...".
When the "Publish Web" dialog box opens enter the
URL for your WebSite (i.e. http://www.yourcompany.com) as
the location you want to publish your FrontPage web. Finally
click on the "Publish" button and your web will
be loaded onto our server.
Microsoft
FrontPage 98:
To
start creating your WebSite, start Microsoft FrontPage 98
choose File, Open FrontPage Web. When the dialog box opens,
select the "Open an Existing FrontPage Web" radio
button and then press the "More Webs" button. When
the next dialog box opens, enter the URL for your WebSite
(i.e. www2.atlantis-intl.com) as your Web Server and click
on List Webs. Note: You must enter the full domain
name of the WebServer assigned to you and you must enter the
address in all lower case letters. A listing of FrontPage
webs will be displayed. Select "fastboat4u" and
click on OK.
If your
WebSite is already created and you wish to "publish"
it, start Microsoft FrontPage 98, choose File, Open FrontPage
Web and load your WebSite off your local hard drive. Wait
for your web to completely load. Then from FrontPage Explorer,
choose File, Publish FrontPage Web. When the dialog box opens,
click on the "More Webs" button and enter the URL
for your WebSite (i.e. www2.atlantis-intl.com/tandem_surfing)
as the location you want to publish your FrontPage web. Make
sure that "Connect Using SSL" is not checked. Finally
click on "OK" and your web will be loaded onto our
servers.
Microsoft
FrontPage 97:
To start creating your WebSite, start Microsoft FrontPage
97 Explorer and choose File, Open FrontPage Web and enter
the URL for your WebSite (i.e. www.atlantis-intl.com) as your
Web Server and click on List Webs. Note: You must
enter the full domain name of the WebServer assigned to you
and you must enter the address in all lower case letters.
A listing of FrontPage webs will be displayed. Select your
web (i.e. tandem_surfing) and click on OK.
If your
WebSite is already created and you wish to "publish"
it, start Microsoft FrontPage 97 Explorer, choose File, Open
FrontPage Web and enter the file location of your WebSite
(i.e. c:\www\htdocs\tandem_surfing). Wait for your web to
completely load. Then from FrontPage Explorer, choose File,
Publish FrontPage Web and enter the URL for your WebSite (i.e.
www.atlantis-intl.com) as your destination Web Server and
the name of your FrontPage web (i.e. tandem_surfing) as the
name of destination FrontPage web. Make sure that "Connect
Using SSL" and "Copy child webs" is not checked
and that "Copy changed pages only" and "Add
to an existing FrontPage web" is checked. Finally click
on "OK" and your web will be loaded onto our servers.
Unable
to connect to our servers with your user name and password:
- Your
FrontPage user name and password are case sensitive! Double
check you are entering the correct user name and password.
- Connect
to your ISP before launching FrontPage.
- Shut
down the personal web server (if running) before logging
on to your ISP and before starting FrontPage by going into
control panel, personal web server, startup and pressing
the stop button.
- Check
in Control Panel, Network, Configuration and see if you
have Client for Microsoft Networks installed. If not, install
it by going into the Control Panel, Network, Configuration,
Add, Client, Microsoft, Client for Microsoft Networks, OK
and follow the on screen instructions.
- Verify
that your Primary Network Logon is selected as Client for
Microsoft Networks. If not, change it by going into the
Control Panel, Network, Configuration, Primary Network Logon
and select Client for Microsoft Networks.
- Verify
that you have "log on to network" enabled in your
ISP dial-up connection by going into My Computer, Dial-Up
Networking, right click on the ISP connection you are using
to access the internet, select properties, Server Types,
Advanced Options and verify that Log on to network in checked.
If not, check it and press OK.
- Try
proceeding your username with "internet\".
Therefore, if your username is "jsmith", try entering
"internet\jsmith".
- If
you are behind a firewall or proxy server (NOTE: some DSL
modems have firewalls configured), your network administrator
may have to open the following ports in order to establish
an NTML authentication:
- UDP
Port: 137 (NetBIOS Name Service)
UDP Port: 138 (NetBIOS Datagram (Browsing))
TCP Port: 139 (NetBIOS Session (NET USE))
- This
opens the ports needed to perform NTLM authentication.
For more information see Microsoft's knowledge base
article Q170998.
http://support.microsoft.com/support/kb/articles/Q170/9/98.asp
- If
you are using a Netgear RT311 or RT314 router, a FlowPoint
2200, or a Cisco router using Cisco IP IOS, then you
may contact
us and we can assist you in configuring your router
to open these ports.
- Finally,
if all else fails, we can configure your account to
send a clear text username/password. This is a security
risk and should only be done as a last resort.
Here
are other sources of technical support for Microsoft FrontPage.
World
Wide Web Sites:
Newsgroups:
Atlantis
International technical support is available within 24 hours
via E-Mail or
you may contact us from 8am to 5pm PST Monday through Friday
by calling (714) 751-0264.
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